Effective Date: June 6, 2025
Last Updated: June 6, 2025
1. Acceptance of Terms
By accessing and using the Puff Prism website (puffprism.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
2. Eligibility and Age Verification
2.1 Age Requirements
- You must be at least 19 years of age (or the legal age in your province) to access this website and purchase cannabis products
- By using this website, you represent and warrant that you meet the minimum age requirements
2.2 Geographic Restrictions
- Our services are available exclusively to residents of Canada
- You must provide a valid Canadian address for delivery
- We reserve the right to verify your identity and location
2.3 Legal Compliance
- You must comply with all applicable federal, provincial, and municipal cannabis laws
- You are responsible for understanding and following the cannabis possession limits in your province
3. Product Information and Availability
3.1 Product Descriptions
- We strive to provide accurate product descriptions, but we do not warrant that all information is complete or error-free
- Product potency, effects, and characteristics may vary
- All products are for adult use only and are not intended for medical purposes
3.2 Inventory and Availability
- Product availability is subject to change without notice
- We reserve the right to limit quantities or discontinue products
- If a product becomes unavailable after your order, we will contact you with alternatives or provide a refund
3.3 Product Testing and Quality
- All products are sourced from reputable Canadian cannabis producers
- Products undergo testing as required by Health Canada regulations
- We work with vendors who ensure secure packaging to prevent leaks and damage during shipping
4. Ordering and Payment
4.1 Order Process
- Orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order at our discretion
- Order confirmation does not guarantee product availability
4.2 Payment Methods
- We accept e-transfer and Bitcoin payments only
- Credit card processing is not available for cannabis products
- Payment must be received before order processing and shipment
4.3 Pricing
- All prices are listed in Canadian dollars (CAD) and include applicable taxes
- Prices are subject to change without notice
- Shipping costs are additional unless otherwise specified
5. Shipping and Delivery
5.1 Shipping Policy
- We ship Canada-wide via Canada Post only
- Free shipping on orders over $100 CAD
- $10 flat rate shipping on orders under $100 CAD
- In-stock items ship the same day when possible
5.2 Delivery Requirements
- Signature confirmation may be required for some deliveries
- We are not responsible for packages left unattended or delivered to incorrect addresses due to customer error
5.3 Shipping Restrictions
- Delivery is available to Canadian addresses only
- Shipping times may vary based on Canada Post service and location
6. Returns and Refunds
6.1 Return Policy
[Note: This section needs to be developed based on your business needs]
- Due to the nature of cannabis products, returns are limited
- Defective or damaged products may be eligible for return or exchange
- All return requests must be made within 14 days of delivery
- Products must be unopened and in original packaging
6.2 Refund Process
- Approved refunds will be processed using the original payment method
- Refund processing time may vary depending on the payment method
- Shipping costs are non-refundable unless the return is due to our error
7. Privacy and Data Protection
7.1 Information Collection
- We collect only necessary information: name, email, and delivery address
- We do not store billing information
- Your personal information is protected and used solely for order fulfillment
7.2 Data Security
- We implement appropriate security measures to protect your personal information
- We do not sell, trade, or share your personal information with third parties
- For complete details, please review our Privacy Policy
8. Prohibited Uses
You agree not to:
- Resell or distribute products purchased from us
- Use our website for any illegal purposes
- Provide false information during registration or ordering
- Attempt to circumvent age verification systems
- Use our products in any manner inconsistent with applicable laws
9. Limitation of Liability
9.1 Product Use
- You use cannabis products at your own risk
- We are not liable for any adverse effects from product use
- Consult with healthcare professionals if you have medical concerns
9.2 Website and Services
- Our website is provided “as is” without warranties
- We are not liable for website downtime, technical issues, or data loss
- Our total liability is limited to the amount paid for your order
10. Intellectual Property
- All website content, including text, images, and logos, is our intellectual property
- You may not reproduce, distribute, or use our content without permission
- Product names and descriptions may be trademarks of their respective owners
11. Dispute Resolution
11.1 Governing Law
- These terms are governed by Canadian federal law and the laws of the Province of British Columbia
- Any disputes will be resolved in the courts of the Province of British Columbia
11.2 Customer Service
- We encourage you to contact us first to resolve any issues
- Contact us at support(at)puffprism.com or through our website contact form
- We aim to respond to all inquiries within two business hours
12. Changes to Terms
- We reserve the right to modify these terms at any time
- Changes will be posted on this page with an updated effective date
- Continued use of our website constitutes acceptance of the modified terms
13. Contact Information
Puff Prism
Email: [Your Email]
Website: puffprism.com
Address: [Your Business Address]
14. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
By using our website and services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.